Ganesh Spa is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ganeshspa.in or use our services at our location in Bhubaneswar. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email (ganeshspabbsr@gmail.com) or phone (+91 9337672475).
- Book appointments or inquire about our services (e.g., Swedish Massage, Thai Massage, Aromatherapy, Facials, Pedicures, Cupping Therapy, etc.).
- Visit our spa at Dumuduma Phase – 2, Plot No-1359, near Welcome Hotel, Diabetes Hospital, Bhubaneswar.
- Interact with our website, including filling out forms or leaving comments.
The personal information we may collect includes, but is not limited to:
- Personal Details: Name, phone number, email address, and physical address.
- Health Information: Information about your health conditions (e.g., back pain, sciatica, sports injuries, neurological conditions) to tailor our services to your needs.
- Payment Information: Credit/debit card details or other payment information (processed securely through third-party payment processors).
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and comments left.
How We Use Your Information
We use the information we collect to:
- Provide and personalize our spa services, including massages, facials, pedicures, and therapies for conditions like back pain, sciatica, and sports injuries.
- Process bookings, payments, and appointment confirmations.
- Communicate with you about your appointments, promotions, or updates to our services.
- Manage and respond to comments or inquiries submitted through our website.
- Improve our website and services based on user feedback and usage patterns.
- Comply with legal obligations or protect the rights, property, or safety of Ganesh Spa, our customers, or others.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers (e.g., payment processors, appointment scheduling software, WordPress plugins) who assist us in operating our business, provided they agree to keep your information confidential.
- Legal Requirements: If required by law, such as to comply with a subpoena, court order, or other legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Data Security
We implement reasonable security measures, including secure WordPress hosting and plugins, to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our WordPress website may use cookies and similar tracking technologies (e.g., via plugins or analytics tools like Google Analytics) to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site. You can manage cookie preferences through your browser settings or our website’s cookie consent tool (if applicable).
Comments and User-Generated Content
If you leave a comment on our website, your name, email address, and comment content may be stored. This information may be publicly visible, so please avoid sharing sensitive personal information in comments. We reserve the right to moderate or delete comments to protect user privacy and maintain a safe online environment.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, including comments or form submissions, subject to legal obligations.
- Opt-Out: Opt out of marketing communications by contacting us or using the unsubscribe link in our emails.
To exercise these rights, please contact us at ganeshspabbsr@gmail.com or +91 9337672475.
Third-Party Links and Plugins
Our WordPress website may contain links to third-party websites (e.g., payment processors, social media platforms) or use third-party plugins for functionality (e.g., booking systems, contact forms). We are not responsible for the privacy practices or content of these third-party sites or plugins. Please review their privacy policies before providing personal information.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the policy on our website with the effective date and, if applicable, through our WordPress notification system.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ganesh Spa
Dumuduma Phase – 2, Plot No-1359, near Welcome Hotel, Diabetes Hospital, Bhubaneswar
Email: ganeshspabbsr@gmail.com
Phone: +91 9337672475
Last Updated: April 22, 2025